Remote IT support

Generally speaking, we do IT. And we enjoy doing it, as long as our clients are happy and satisfied with the results of our creation

Remote IT support Is a happy medium in terms of service and price – it allows you to outsource the whole areas of your IT duties(up to the whole infrastructure), being limited only by your budget/needs, providing a serious offload to your in-house engineers, allowing them to focus on the new activities. This kind of support is very suitable for rapidly growing companies, as well as for the geographically distributed ones – our engineers will be happy to participate in the support and creation of new services/infrastructure, or to take responsibility of managing remote offices/affiliates.

Within this plan, payments will be made on the per-hour or per-contract basis, getting you the required flexibility options for different support capacities; support will be provided by qualified Tier 2-3 engineers.

Remote IT support would be most suitable for daily maintenance and troubleshooting of:

  • DBMS – MS SQL, MySQL, PostgreSQL
  • Backup and Disaster recovery
  • Server/Storage/Network SW and HW
  • IT infrastructure – MS AD, Azure, Rackspace, AWS Amazon, SCCM
  • Collaboration and communication SW – Exchange, Sharepoint, Skype for Business, Office 365
  • PC/Laptop/Printer/other office
3
%
17YEARS OF EXPERIENCE
%
50+IN-HOUSE IT ENGINEERS
%
200+INDUSTRY
EXPERTISE
%
450+COMPLETED IT PROJECTS

All services

SERVER & STORAGE

Our experienced Server and Storage engineers, obtaining multiple HP, Dell, IBM. Cisco. EMC certificates, confirmed by years of service.

NETWORKING

Our experienced Network engineers, obtaining multiple Cisco. HP. Jumiper. Palo Alto certificates, confirmed by the years of service.

VIRTUALIZATION

Our experienced Virtualization engineers, obtaining multiple VMware, Microsoft, Citrix certificates, confirmed by years of service.

SOFTWARE SOLUTIONS

Our experienced Software engineers, obtaining multiple Microsoft certificates, confirmed by years of service.

CLOUD SOLUTIONS

Most of the modern companies have already enjoyed the benefits of different cloud solutions and vendors, receiving flexibility.

IT SECURITY SERVICES

We offer a comprehensive set of security services to fortress your IT infrastructure based on years of experience.

PAY-AS-YOU-GO SUPPORT

The first plan. Pay-as-you-go support features the per-activity support, thus being the least costing and the most suitable for SMBs.

REMOTE IT SUPPORT

Remote IT support Is a happy medium in terms of service and price — it allows you to outsource the whole areas of your IT duties.

SERVICE DESK

Service Desk is a pinnacle of support plans, providing you with tools to manage and resolve problems within any Infrastructure size.