What we do

Verna has designed and implemented dozens of complex IT projects for companies of any size and business areas – Manufacture, IT& Telecommunications, Finance & Banking, Distribution & Retail.

Verna-IT is a subsidiary company of VERNA – the largest IT Service Company and Integrator in Ukraine with 17 years of experience with large enterprises: Arcellor Mittal, Cargill, Global Logic, CisLink, VolksBank, Philip Morris, and many others.
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70+ IT services and solutions for your business

70+ worldwide vendors
partners

HelpDesk: RMM, NOC, BDR and endpoint Security

17YEARS
OF EXPERIENCE

50+IN-HOUSE
IT ENGINEERS

200+INDUSTRY
EXPERTISE

450+COMPLETED
IT PROJECTS

The services

Remote IT services is our core expertise. When it comes to extending life cycle of your IT infrastructure, you would be looking for reliable Managed Services Provider (MSP) with sound track record in IT services outsourcing. Our mission: Verna-IT guarantees smooth business operations and transparent partnership.

SERVER & STORAGE

Server management and technical support for Linux and Windows based servers. Whether you are a hosting company, datacenter, or a medium size enterprise, you will add value by outsourcing server infrastructure to our certified engineers. At present HP, Dell, IBM, Cisco, Tivoli, and EMC experts are available.

VIRTUALIZATION

Increase office space, optimize and speed-up business processes with virtualization options in VMware & VSphere, Microsoft, Citrix.

CLOUD SOLUTIONS

Reduce Capital Investment and enjoy flexibility, disaster recovery, and increased collaboration by migrating to cloud most of your on-premise infrastructure. We provide Azure, AWS, and Office 365 set-up, data migration, and on-going support.

NETWORKING and FIREWALLS

Verna-IT predicts and alleviates threats associated with network and traffic. At present System Admins with Cisco, HP, Juniper, Palo Alto certificates are in-house.

SOFTWARE SOLUTIONS

Frequently, DevOps engineer is required to recognize infrastructure requirements, manage software and physical environments, collaboration of teams and processes to ensure new software is tailor-made for your business. We provide business with DevOps ad-hoc team.

IT SECURITY SERVICES

We offer a comprehensive set of security services to fortify your end-point and IT infrastructure.

PAY-AS-YOU-GO SUPPORT

Pay-as-you-go computer assistance features per-activity support, thus being the least cost consuming and the most suitable for SMBs.

REMOTE COMPUTER TECHNICAL SUPPORT

Remote technical support allows outsourcing the whole areas of your IT components. We will assist in selecting the monthly plan to cover all essential areas of your IT department.

SERVICE DESK

HELP DESK is a pinnacle of support plans, providing you with tools to manage and resolve problems within any framework.

How to start

CALL US or REQUEST A QUOTE

First contact Contact us via phone\email\skype and leave message

Discussion We reach you out to evaluate project details

Estimation We properly estimate your project

Acceptance Get the clear project estimation and sign the NDA and Contract

Let’s get started!

Leave a message

Who we are

We are Verna-IT Team – a help-desk, and Tier 2,3 System Engineers and Architects, having 4 years of experience in remote support solutions. We manage projects, outsource, and outstaff System Engineers to IT& Telecom, Finance & Banking, Insurance, Logistics, and Distribution & Retail. We are glad to announce that in 4 years we have completed almost 20 IT Support 3Tier assignments for European and USA companies.

ANASTASIIA BRYLOVA, Business Development Manager

If you have any question, please leave a request and our IT-team will contact you as soon as possible

Project portfolio

Your IT-team VERNA has completed hundreds of projects related to system integration and IT outsourcing. Clients trust VERNA with their IT infrastructure needs

24/7 REMOTE TIER 2 SUPPORT

Server & Storage / Service desk / Software solutions

Tier 2 remote support of Russian IT company specializing in development and implementation of e-solutions for data exchange.24/7 troubleshooting of existent hardware-software complex that is used for exchange of legally valid documents and EDI (Electronic Data Interchange)-documents.

NETWORK SECURITY CONSULTANCY BASED ON CISCO ISE

IT security services / Pay-as-you-go support / Server & Storage

Consultancy on implementing single policy of information security at all levels of network access: The organization of a unified control point and ensuring monitoring of processes of connection in a network; Identification of all types of the connected devices in a network by various criteria; Ensuring full life cycle of guest access;

REMOTE SYSTEM ADMINISTRATION

IT security services / Pay-as-you-go support / Server & Storage

Providing remote Tier 3 support for international engineer- ing company with offices in Denmark. Lithuania and Australia: Local Windows 2012 Domain infrastructure administration

REMOTE TIER 3 SUPPORT

Remote IT support / Server & Storage / Virtualization

Tier 3 remote support of Danish IT company specializing in Telecommunications, Hosting services, Service & Support, IP Connection-platforms, Internet & VPN, Monitoring. Troubleshooting of existent Microsoft-based infrastructure products.

EXPANSION OF CISCO UCS INFRASTRUCTURE

Server & Storage / Virtualization

Existing Cisco UCS infrastructure expansion via adding new Blade servers, ESXi hosts and Cisco UCS FW update: Initial setup and installation of 3 x M4 Blade servers, WWPN zoning, LUN SAN Boot and Service policies editing to install new FW version.

TIER 1 CUSTOMER SUPPORT

Server & Storage / Service desk

Provide technical and network problem resolution to end-users by performing a question diagnosis while guiding users through step-by-step solutions. Receiving customer trouble tickets electronically via ZoHo CRM system and contact with customers,

EXPANDING EXISTING HELPDESK-TIER 1-2 SUPPORT TEAM

Networking / Server & Storage / Service desk / Software solutions / Virtualization

Providing Tier 1-2 technical support via phone, email and web portal (mostly by phone): Assisting with IT Support of MS Server. Exchange. vCenter and general networking tasks during Mon-Fri 9am-18pm accordingto the UK time zone.

Migration of Magento App to AWS

Cloud solutions / Software solutions

The migration of Magento 1.9 application to Amazon Web Services cloud environment: Initial AWS setup (network, certificate import, etc) Database installation and migration Magento app migration

MIGRATION OF 700+ MAILBOXES TO EXCHANGE ONLINE

Cloud solutions / Server & Storage

The migration of 560 mailboxes with keeping the folder structure, calendars and attachments from Microsoft Exchange 2007: Implementing Azure AD, Installing and configuring Azure AD with Office 365, Deployment of two additional Windows Servers 2012 R2 on the client’s site.